Privacy Policy – Shaddictic

This Privacy Policy explains how Shaddictic collects, uses, and shares information when you visit our website, book services, contact us, or place an order.

Information we collect

Contact information such as your name, email address, phone number, and shipping or billing details.
Information related to purchases, bookings, payments, and support communications.
Technical device information such as browser type, IP address, time zone, cookies, and general browsing behavior.

How we use your information

To process orders, bookings, payments, returns, and support requests.
To communicate with you about your order, appointment, academy inquiry, or customer-service needs.
To improve our website, services, shopping experience, and operational security.
To detect fraud, abuse, or unauthorized use of the site.

Cookies and similar technologies

We may use cookies, server logs, and similar technologies to remember preferences, measure site performance, and understand how visitors interact with our pages. You can manage cookie behavior through your browser settings.

When we share information

We may share information only when necessary to operate the business, such as with payment processors, shipping providers, messaging tools, or technical platforms that help us run the site. We may also disclose information when required by law or to protect our rights.

Data retention

We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain core business records.

Your rights

Depending on your location, you may request access to, correction of, or deletion of certain personal information. You may also ask us to stop using certain data for marketing communications.

Children

This website is not intentionally directed to minors without appropriate supervision. If you believe a minor submitted personal information improperly, contact us so we can review and address it.

Policy changes

We may update this policy from time to time to reflect operational, legal, or platform changes. The version posted on the site will be the current one.